Data Security

Don 1 Privacy Policy – Your Data Is Safe With Us

Don 1 makes the security of your personal data its top priority. Here you can find a clear, transparent account of how we collect, store, and use your information.

Last Updated: January 2026

How We Protect Your Information

A quick overview of the key highlights of don 1's Privacy Policy.

SSL encryption

All your data on Don 1 is protected with 256-bit SSL encryption. Every transaction, from login to payment, is completed through secure channels.

No data sharing with third parties

Don 1 never sells your personal information to third parties. Your data is not shared with any external organization unless required by law.

User Controls

At Don 1, you are in control of your own data. You can request to update, correct, or delete your information at any time.

PCI DSS Compliant Payments

Don 1's payment system operates in accordance with international PCI DSS standards. Your card and mobile banking details are stored with the highest level of security.

Cookie Policy

Don 1 uses cookies solely to improve service quality. You can manage or disable cookies in your browser settings at any time.

Scheduled Data Deletion

After an account is closed, Don 1 deletes personal data within the prescribed period. Only information required for legal obligations is retained.

About the Don 1 Privacy Policy
Last Reviewed: January 2026

This Privacy Policy explains in detail how your personal information is collected, used, and protected on the don 1 platform. By accessing or using don 1's services, you are deemed to have agreed to this Privacy Policy.

1

Introduction

Don 1 is a trusted online Sports Betting and gaming platform in Bangladesh. We believe your privacy is a fundamental right. Our Privacy Policy is built in line with international data protection standards and local law, so you can use our platform with confidence.

Don 1 guarantees that your personal data will never be misused. Our Privacy Policy is fully transparent – we clearly explain what data is collected, why, and how it is used. Every Don 1 employee is trained and obligated to comply with our privacy standards.

This Privacy Policy applies only to the Don 1 website and app. Don 1 is not responsible for the privacy practices of third-party websites or services. Please review the terms of those platforms independently.

In plain terms: At don 1, your data is used solely to provide you with a better experience. We do not sell — and will never sell — your information to advertisers.

2

What Information We Collect

Don 1 collects two types of information – data you provide directly and data collected automatically. In line with our Privacy Policy, only information that is genuinely necessary is collected.

Data type Example Reason for Collection
Identity information Full name, date of birth, national ID number KYC verification and age confirmation
Contact Information Mobile number, email address Account Registration & Notifications
Financial Information BKash/Nagad number, bank account Deposit & Withdrawal Processing
Device Information IP address, browser, operating system Security & Fraud Prevention
Usage Data Betting history, preferred games, login times Service improvement and personalization
Location data Country and city (approximate only) Service Restrictions Under Applicable Law

Important: Don 1 will never ask for your password, OTP, or full card number by phone or email. If you receive such a request, contact Don 1 support immediately.

  • Information entered directly into the registration form.
  • Documents uploaded for KYC verification.
  • Information shared when contacting us via live chat or support.
  • Information provided when participating in promotional offers.
  • Data collected automatically via cookies and log files.
3

How Your Information Is Used

Don 1 uses collected data only for specific, legitimate purposes. In accordance with our Privacy Policy, no information will ever be used beyond its original intent. The key reasons we use your data at Don 1 are detailed below.

Account Management

Your information is used for registration, login, password recovery, and account verification.

Payment Processing

Your information is used to process deposits and withdrawals securely and to verify financial transactions.

Security & Fraud Prevention

Data is analyzed to detect suspicious activity and prevent the creation of multiple accounts.

Notifications and communications

Your data is used to send important updates, promotional offers, and account-related notifications.

Service Improvement

User experience data is used to analyze and improve the Don 1 platform, making it simpler and more intuitive.

Legal Compliance

Data is retained to comply with applicable laws, regulatory requirements, and licensing conditions.

Marketing communications: Don 1 will only send promotional emails or SMS with your consent. You can opt out of marketing communications at any time through our Help Center.

4

Data Sharing Policy

The most important thing to know about don 1's Privacy Policy is that we never sell your data to third parties. However, limited information may be shared with trusted partners as necessary to deliver our services.

All parties that don 1 shares data with are contractually bound to uphold the same privacy standards we do. They may only use the information received for the specific purpose it was shared.

  • Payment Processors: Transaction data is shared with bKash, Nagad, Rocket, and banks as needed to process deposits and withdrawals.
  • Identity Verification Services: As part of the KYC process, identity document information may be shared with trusted verification providers.
  • Law Enforcement: Information may be disclosed to government authorities pursuant to a court order or legal obligation.
  • Technology service providers: Server hosting and cybersecurity providers may access limited data as required to perform their services.
  • Anti-Fraud Service: Information related to high-risk transactions may be shared with specialist fraud prevention agencies.

Don 1 will never: Selling your data to advertisers, sharing it with third parties for marketing purposes, or transferring it without your consent.

5

Cookies and tracking technologies

The Don 1 website and app use cookies and similar tracking technologies to enhance your browsing experience and improve the performance of our services.

Cookie Type Purpose Retention period
Essential Cookies Login sessions, security, core functionality Deleted at end of session
Functional cookies Remembering language preferences and user settings Up to 1 year
Analytics cookies Site usage statistics and traffic analysis Up to 2 years
Security cookies Fraud detection and prevention of multiple accounts Up to 6 months

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of some Don 1 services. Turning off analytics and marketing cookies will not impact your ability to browse the site.

6

Data Protection Methods

Don 1 employs industry-leading technical and organizational measures to keep your data secure. In line with don 1's Privacy Policy, we regularly review and upgrade our security practices.

  • All data transmissions are secured with 256-bit TLS/SSL encryption.
  • Data stored on our servers is protected with AES-256 encryption.
  • Payment data is handled in accordance with PCI DSS Level 1 standards.
  • Two-Factor Authentication (2FA) support.
  • 24/7 security monitoring and anomaly detection system.
  • Regular security audits and penetration testing.
  • Strict data access controls and training for all staff.
  • Data backup and disaster recovery plan.

In the event of a data breach: In the event of a data breach on Don 1's systems, we will notify affected users and the relevant authorities within the timeframes required by law.

7

Your rights

Under Don 1's Privacy Policy, you have a number of important rights over your personal data. Don 1 is committed to respecting and fulfilling these rights in a timely manner.

Right to access

You may request to know what information don 1 holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request that your data be deleted, subject to certain conditions.

Right to restrict processing

You can request that we stop using your data for specific purposes.

Right to Data Portability

You can request a copy of your data in a structured, portable format.

Right to Object

You may object to your data being used for marketing or any other specific purpose.

To exercise any of these rights, please contact the don 1 support team. We typically respond to requests within 30 business days. Please note that in some cases, legal obligations may prevent us from deleting certain data.

8

Data Retention Period

Don 1 retains your personal data only for as long as necessary. While your account is active, data is kept to provide our services. After account closure, different retention periods apply depending on the type of data.

  • Transaction Records: Retained for a minimum of 5 years in accordance with financial regulatory requirements.
  • KYC Documents: Retained for up to 5 years after account closure.
  • Communication Records: Support chat and email records are retained for up to 2 years.
  • Login & Activity Logs: Retained for up to 1 year for security purposes.
  • Marketing preferences: Deleted promptly upon your request.

Please Note: Certain data cannot be deleted before a set period due to legal obligations. However, Don 1 always retains only the minimum information necessary.

9

Privacy Policy Updates

Don 1 may update or revise this Privacy Policy as needed. Amendments may be made in response to regulatory changes, the adoption of new technologies, or an expansion of our services. For any significant changes, don 1 will notify you by email or SMS.

Any changes to the Privacy Policy take effect from the date they are published. Continuing to use Don 1's services after an update means you accept the revised policy. We recommend checking this page regularly to stay informed.

Stay Updated: To stay informed about changes to Don 1's Privacy Policy, keep your email address and mobile number up to date in your account.

10

Contact Us

If you have any questions, concerns, or complaints about Don 1's Privacy Policy, please get in touch. Our support team is available 24/7, seven days a week.

Response Time: Don 1 typically responds to privacy-related requests within 24 hours. Complex requests may take up to 30 business days.

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